Privacy Policy

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Online Privacy Policy

Heritage Credit Union is committed to preserving your online privacy. Your trust in Heritage is very important and we want you to know that we are striving to maintain your trust. Please review the following information regarding your privacy.

  1. Information Tracking
    The credit union may track information regarding your habits while visiting our web site. We may collect information regarding the number of pages visited , the time visited, or other such information as may be available. Typically, this information will be gathered in aggregate of all visitors, so that we can continue providing content that is frequented most and replacing content that goes unvisited. Transactions and inquiries conducted through the AnytimeOnline home account access will be tracked individually, and transactions will appear on your monthly statement.
  2. Information Sharing
    The credit union will not sell any personal information to any third party at any time. Heritage may share information with business partners when deemed appropriate by the Board of Directors or Management staff. Some examples may be to offer group insurance rates to our members, or credit reporting agencies. From time to time we may offer other services through a business partner which requires disclosure of certain information, but only at your request. Signing up for or registering for any of these services may constitute your request.
  3. Other Links
    From time to time the credit union may provide links to other web sites. Heritage Credit Union is not liable for content or availability of linked pages. Heritage Credit Union makes no assertion of privacy for links not under it's domain. If you choose to display public information in any forum you should be aware that anyone can record and use that information. We do not control the actions of our users and visitors. We have no control of the privacy policies of business partners or other vendors. If you choose to email the credit union please do not include any information which is not public as email is NOT secure and is susceptible to interception.
  4. Acceptance
    By using the Heritagecu.org web site or the AnytimeOnline home account access service you signify your acceptance of these Privacy Policies and Terms of Use. If you do not agree to these Terms of Use or Privacy Policy your only recourse is to not use these pages. We reserve the right to make changes to these policies at anytime and without advanced notice.

Heritage Credit Union Privacy Notice

Heritage Credit Union is owned by its members and run by a board of directors you elect. You can be confident that your financial privacy is a top priority to this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at your local office.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete our transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or other financial institutions with whom we have joint marketing agreements. To protect our member's privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

Information We Collect and Disclose About You

We collect nonpublic personal information about you from a variety of sources and may disclose all the information we collect to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

From membership and loan applications and other forms, we obtain information such as name, address, social security number and income.

From your transactions with us or other companies that work closely with us to provide you with financial products and services, we obtain information such as your account balances, payment history, parties to transactions, and credit card usage.

From consumer reporting agencies, we obtain information such as your credit worthiness and credit history.

From verification of information you provide on applications and other forms, we obtain information from current and past employers, other financial institutions and other sources listed on the application.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you decide to terminate your membership or become and inactive member, we will adhere to the privacy policies and practices as described in this notice.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.